Terms of Service

Effective Date: March 4, 2026

Welcome to the website of The Valley Mobile Grooming (“Company,” “we,” “our,” or “us”). By accessing or using our website, www.thevalleymobilegrooming.com, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our website.

1. Use of Our Website

This website is provided for informational purposes and to allow customers to learn about and request services from The Valley Mobile Grooming.

By using this website, you agree to:

Use the website only for lawful purposes
Provide accurate information when submitting forms or requesting services
Not attempt to interfere with the operation or security of the website

2. Services

The Valley Mobile Grooming provides professional mobile pet grooming services. Service availability, pricing, and scheduling may vary depending on location, pet condition, and appointment availability.

Submitting a request through the website does not guarantee an appointment until it has been confirmed by our team.

3. Appointments and Cancellations

Appointments may be scheduled through our website, phone, or other communication channels.

We ask that customers provide reasonable notice if they need to cancel or reschedule an appointment. Failure to provide notice may result in cancellation fees or refusal of future service at our discretion.

4. Pet Health and Safety

For the safety of all pets and staff:

Pets must be free of contagious illnesses.
Owners must disclose any behavioral issues, medical conditions, or sensitivities prior to grooming.
We reserve the right to refuse or stop services if a pet becomes aggressive, ill, or if grooming would cause undue stress or risk.

The safety and well-being of pets is our top priority.

5. Payment

Payment for services is due at the time services are completed unless otherwise agreed. Pricing may vary depending on:

Pet size
Coat condition
Grooming complexity
Additional services requested

6. Limitation of Liability

While we take every precaution to ensure the safety and comfort of your pet, grooming can sometimes expose pre-existing health or skin conditions.

By using our services, you acknowledge that:

Grooming may uncover hidden medical conditions or skin irritations.
The Valley Mobile Grooming is not liable for issues related to pre-existing conditions or undisclosed behavioral problems.

To the fullest extent permitted by law, we are not responsible for indirect, incidental, or consequential damages related to the use of our website or services.

7. Intellectual Property

All content on this website, including text, logos, images, and design, is the property of The Valley Mobile Grooming unless otherwise stated. It may not be copied, reproduced, or distributed without permission.

8. Third-Party Links

Our website may include links to third-party websites for convenience. We are not responsible for the content or privacy practices of those websites.

9. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

Continued use of the website after updates indicates acceptance of the revised terms.

10. Contact Information

If you have questions about these Terms of Service, please contact us:

The Valley Mobile Grooming
Website: www.thevalleymobilegrooming.com
Email: Info@thevalleymobilegrooming.com
Phone: 602-888-2209